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Customer Satisfaction Guarantee

Putting Customers First

At Party Zone USA we have always believed that providing customers with superior service is the key to building loyal relationships. Our customer-centered philosophy is embraced by every one of our employees and is evidenced by the policies we stand behind, including:

    • 100% Satisfaction Guarantee - If you're not satisfied with a product you purchase from us you can return it to us for a full refund of the product price - no questions asked.
    • We stock virtually every product we sell - This allows us to ship your order within 24 hours (Mon - Fri) and eliminates back-orders, meaning your party supplies arrive to you as quickly as possible - within 3-6 business days in most cases. If you need your order sooner, we offer Express Shipping, which will get your order to you within 1-2 business days of being shipped.
    • No Minimum Orders - Unlike other companies, if you only want to place an order with us for one small item, we are happy to serve you.

Over the years we have worked very hard to develop and maintain a reputation for providing world-class customer service. You have our commitment that we will do everything we can to ensure that your every experience with us will be a positive one. Don't hesitate to contact us if you have any questions.


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