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Customer ServiceAt Party Zone USA our customer service goal is simple: We are committed to providing our customers total satisfaction. Every time. Guaranteed. We ship within one to two business days. Once the shipping label is printed, you will receive an email stating that your order has been prepared for shipping. If you do not receive an email from us with the shipping information within a few days of ordering, please check your spam folder. If you still do not have a copy, simply contact us and we will retransmit the information. Please feel free to drop us a line to share your thoughts on the site, product inquiries, questions & comments. To obtain the status of an order, enter your order confirmation number and click Go!
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